Privacy Policy

High Tides & Good Vibes Last Updated: February 26, 2026

High Tides & Good Vibes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our facility, use our website (hightidesandgoodvibes.com), or opt in to receive SMS communications from us.

Information We Collect

We may collect the following information:

Name — provided voluntarily via our in-venue WiFi guest portal, event bookings, or staff interaction
Phone number — provided voluntarily for SMS communications and special offers
Email address — provided voluntarily for promotional communications Visit and transaction data — related to your use of our facility and services

We do not purchase, rent, or obtain contact information from third-party lead lists.

How We Use Your Information

We use your information to:

Send transactional SMS messages related to your visit (e.g., review requests, confirmations)
Send promotional offers, event announcements, and updates (with your consent)
Improve our services and customer experience
Respond to your inquiries and feedback

SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from High Tides & Good Vibes.

Message frequency varies based on activity and promotions
Message and data rates may apply
Reply STOP at any time to opt out of SMS messages
Reply HELP for assistance
Opting out will not affect your ability to visit or use our facility

We do not sell or share your phone number with third parties for their marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We use GoHighLevel (GHL) as our customer communications platform. Your information may be stored and processed through their secure systems. For more information, visitg o hi g hlevel .com .

Cookies & Tracking

When you visit our website (hightidesandgoodvibes.com (http://hightidesandgoodvibes.com/)), we may use cookies and similar tracking technologies to improve your experience.

Cookies are small files stored on your device that help us understand how visitors use our site. We use them to:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Improve the performance and content of our site

We may also use third-party tools (such as Google Analytics) that place their own cookies to help us understand site activity. These tools collect general usage data and do not identify you personally.

Your Choices: Most browsers allow you to control or disable cookies through your settings. Disabling cookies may affect how some parts of our website function, but will not impact your ability to visit or enjoy our facility.

We do not use cookies to track your activity across other websites or sell your browsing data to third parties.

Children's Privacy

Our SMS program is intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

High Tides & Good Vibes 13971 NC Hwy 50, Surf City, NC 28445 📧 gm@hightidesandgoodvibes.com 📞 +1 (803) 917-6800